Connect a Helpdesk

Help Scout is unavailable in this release. Keva does not expose a Help Scout connection or synchronization journey, so there is nothing to configure here.

Current boundary

There is no Help Scout connection you can set up in this release, and no mailbox setup, routing or disconnect flow is offered. Do not enter Help Scout credentials or expect Help Scout conversations, replies, statuses, tags, or assignments to appear in Keva.

Help Scout remains deferred. This page records the boundary; it is not a setup guide.

Available integration

The only self-serve integration currently exposed is the labelled WordPress design-partner journey. See the WordPress connector guide for that release boundary.