Keva doesn't suggest.
It resolves.
Keva is an autonomous support agent. It reads tickets, searches your knowledge base, takes action on your platforms — whether that's Shopify, Salesforce, or your custom-built internal tools — replies in your customer's language, and remembers everything for next time.
Your support team is drowning in
repetitive tickets
80% of support tickets are variations of the same questions. Your team spends hours copy-pasting answers, updating websites manually, and context-switching between tools. Customers wait. Agents burn out. Revenue leaks through delayed responses.
Classification, actions, memory,
and multi-language — on any platform.
Autonomous AI Agent
Not a copilot — an agent. Keva reads the ticket, classifies it, searches your KB, takes action on your platforms, and drafts a reply. Full lifecycle, no human required.
Works With Any Platform
15 pre-built connectors for Shopify, Salesforce, Stripe, HubSpot, and more. 703 actions ready to go. Custom CRM? Legacy internal tool? We build integrations for whatever you use.
See platformsKeva Brain
Persistent memory that gets smarter. Remembers what it did for each customer, understands platform configs, and warns itself about past failures before acting.
Learn moreUniversal Browser Agent
When APIs hit their limits, Keva launches a headless browser. It authenticates via SSO, navigates admin consoles, executes multi-step workflows, and handles 2FA — across any platform your team uses.
WAF rule updates, deployment rollbacks, environment variable changes, webhook configurations, settings not exposed via API
Cloudflare WAF rules, Vercel env vars, Stripe webhook endpoints, AWS IAM policies, Railway scaling
Any Language, Automatically
Detects customer's language during classification — zero extra latency. Spanish ticket? Spanish reply. 20+ languages, no configuration needed.
Smart Triage & Routing
Every ticket is classified by category, sentiment, complexity, and language. Easy tickets use a faster model. Complex tickets get the full agent.
Trust Controls
5-level autonomy slider. Confirm with customer before actions. Daily action limits.
Omnichannel
Email, Slack, Teams, SMS, Telegram, widget, API. One unified inbox.
CRM Sync
Bidirectional sync with Salesforce & HubSpot. Auto-link customer profiles.
Team Collaboration
Collision detection, @mentions, canned responses. Work together seamlessly.
Visual Workflows
Drag-and-drop automation builder. Triggers, conditions, actions.
Customer Profiles
Aggregated stats, sentiment tracking, VIP flags. Know your customers.
Knowledge Base
RAG grounding. Auto-extracts new articles from resolved tickets.
RBAC & Security
40+ permissions, custom roles, full audit log. SOC 2 ready.
Respond in any language,
automatically
Keva detects the language of every incoming ticket during classification — no extra API call, no configuration, no language packs. A customer writes in Japanese? The reply goes out in Japanese.
Your brand voice and tone guidelines apply regardless of language. The agent uses the same knowledge base, the same approval system, and the same platform actions.
Hola, tengo un problema con mi pedido #4521. No he recibido la confirmacion de envio.
Hola! Gracias por contactarnos. He revisado tu pedido #4521 y puedo confirmar que fue enviado ayer. Te reenvio la confirmacion ahora mismo.
Don't just reply.
Fix things.
When a customer reports a duplicate charge, Keva doesn't say "I'll forward this to billing." It finds the charge on Stripe, creates a multi-step action plan, and queues it for your approval — with risk badges and rollback if anything fails.
"The customer was charged twice for order #8923. Can you refund the duplicate?"
1. Process refund $49.99 on Stripe charge ch_3Nq...
2. Reply confirming refund with reference number
An AI that remembers
everything it did
Most AI agents start from scratch on every ticket. Keva Brain maintains persistent knowledge — what actions it took for each customer, what it learned about each platform, and what failed recently.
Before proposing a new action, it checks whether that action type has been failing on your platform, preventing repeated mistakes.
Learn how Keva Brain works## Past Actions for This Customer
- [Mar 14] Updated product price from $29 to $39
- [Mar 12] Processed refund $49.99 for order #4821
- [Mar 10] Created DNS record for api.example.com [FAILED]
WARNING: "create_dns_record" failed 2 times on this connector in the last 7 days. Proceed with caution.
From discovery to resolution.
We set it up. You stay in control.
Discovery call
We learn your stack, your ticket patterns, and what's slowing you down. 15 minutes.
We build your setup
Custom connectors, knowledge base training, brand voice configuration. We handle it all.
Go live with oversight
Start with approval queues enabled. Watch Keva work. Tune confidence thresholds as trust builds.
Ongoing optimization
Direct line to our team. We tune the AI as your business evolves. Monthly reviews included.
Support from your
terminal
The Keva CLI gives developers an AI support agent right where they work. Run keva chat to start a real-time conversation with streaming responses.
Attach files for context, resume previous conversations, and let the agent fix issues on your platforms — all without leaving the terminal. Manage tickets programmatically with --json support.
~/project $ keva chat "my Railway deploy is failing"
SSE connected...
you 2:31 PM
my Railway deploy is failing
Support Agent 2:31 PM
I can see your Railway deployment. The error is a missing `DATABASE_URL`. I've added it and triggered a redeploy.
~/project $ keva tickets list --status open --json
_
Zendesk, Monday.com, Notion, or that internal tool nobody's heard of?
We build for it →"Keva resolved 73% of our tickets automatically in the first month. Our support team went from firefighting to actually improving the product."
"The multilingual support was the deciding factor. We have customers in 12 countries and Keva handles all of them without us doing anything."
Stop answering the same questions.
Let Keva handle support. In any language. On any platform. With memory that learns.
Custom setup tailored to your stack. We adapt to you.