Pay for results,
not potential.
All connectors included. Only charged for AI resolutions. Human escalations are always free.
Starter
For small teams getting started with AI support
- All 15 platform connectors
- Universal Browser Agent
- Widget + Email channels
- Knowledge Base
- 200 AI resolutions/month
- $0.50 per resolution overage
- —Client Brain (self-improving AI)
- —Multiple workspaces
Growth
For growing teams with multiple channels
- Everything in Starter
- Client Brain (self-improving AI)
- Browser learns playbooks over time
- Advanced analytics
- SLA policies + Multiple workspaces
- 1,000 AI resolutions/month
- $0.40 per resolution overage
- —Priority support
Scale
For high-volume teams with complex needs
- Everything in Growth
- Global Learnings (cross-tenant patterns)
- Browser playbooks shared globally
- Priority support + Full API access
- Custom automation rules
- 5,000 AI resolutions/month
- $0.30 per resolution overage
- —Dedicated success manager
Enterprise
For organizations requiring custom solutions
All Connectors Included
No per-platform fees. Use Shopify, Salesforce, Stripe, and 12 more connectors on any plan.
Universal Browser Agent
When APIs hit their limits, Keva launches headless automation. Configure WAF rules, update env vars, manage webhooks — any admin console.
Pay for Results
Only pay for AI resolutions. Human escalations are never charged.
Clear Resolution Definition
AI fully resolves OR customer confirms. Multiple questions = one resolution. No double-billing.
Dramatically lower per-resolution cost
Most AI support tools charge $0.99-$2.00 per resolution with no included volume. Our Growth plan works out to ~$0.20/resolution effective cost.
| Platform | Per-Resolution | Note |
|---|---|---|
| Intercom Fin | $0.99/resolution | No included resolutions |
| Zendesk AI | $1.50-2.00/resolution | 10 free/agent/mo |
| Gorgias AI | $0.90-1.00/resolution | Double-bills tickets |
| Keva (Growth) | $0.20 effective | 1,000 included at $199 |
No per-connector fees
No premium add-ons. Just connect what you need.
Need a platform not on this list? We build custom integrations
Frequently asked
Quick plan guide
Most teams achieve 60-80% AI resolution rates. Here's a quick guide:
250-400
tickets/month
Starter
400-1,600
tickets/month
Growth
1,600-8,000
tickets/month
Scale
Based on 60% AI resolution rate. Your actual rate may vary.
Start your 14-day free trial
50 free AI resolutions. No credit card required. Cancel anytime.