66 actionsPayments

Stripe Connector

Payment processing and subscription management from support tickets.

Manage customers, subscriptions, invoices, charges, refunds, disputes, coupons, products, and payment links. Keva can look up billing details, process refunds, apply promo codes, and manage subscriptions through the Stripe API.

Total Actions

Capabilities

Customer lookupSubscription managementRefund processingInvoice managementCoupon creationDispute handlingPayment linksProduct management

Real-world use cases

See how Keva handles actual support tickets using Stripe actions.

Customer requests subscription refund

Customer Message

“I was charged $49.99 for the Pro plan but I downgraded to Basic last week. Please refund the difference.”

Look up customer — Searches for customer by email address

Check subscription — Reviews current subscription and recent charges

Process partial refund — Queues create_refund for the difference amount (requires approval)

Confirm — Sends confirmation with refund details and timeline

Actions used

stripe.search_customersstripe.list_subscriptionsstripe.list_chargesstripe.create_refund

Partial refund processed and customer notified of 5-10 business day timeline.

Customer needs a promo code applied

Customer Message

“I forgot to enter the promo code WELCOME20 at checkout. Can you apply the 20% discount to my account?”

Find customer — Looks up the customer record by email

Look up coupon — Searches for the WELCOME20 coupon to verify it exists

Apply coupon — Queues apply_coupon_to_customer with the coupon code

Actions used

stripe.search_customersstripe.get_couponstripe.apply_coupon_to_customer

20% discount applied to customer's next billing cycle.

Customer wants to cancel subscription

Customer Message

“Please cancel my subscription effective immediately. I no longer need the service.”

Find customer — Searches for the customer by email

Get subscription — Retrieves active subscription details

Cancel subscription — Queues cancel_subscription (critical risk — requires approval)

Actions used

stripe.search_customersstripe.list_subscriptionsstripe.cancel_subscription

Subscription cancelled immediately and confirmation sent.

All Stripe Actions

Complete reference of 66 actions available through the Stripe connector.

Showing 66 of 66 actions

Action	Description	Category	Risk	Reversible
Billing Read (37)
`get_customer` Get Customer	Retrieve a customer by ID or email address. At least one is required.	Billing Read	low	—
`list_customers` List Customers	List or search customers in Stripe.	Billing Read	low	—
`get_subscription` Get Subscription	Get details of a specific subscription.	Billing Read	low	—
`list_subscriptions` List Subscriptions	List subscriptions for a customer.	Billing Read	low	—
`get_invoice` Get Invoice	Get details of a specific invoice.	Billing Read	low	—
`list_invoices` List Invoices	List invoices for a customer.	Billing Read	low	—
`get_charge` Get Charge	Get details of a specific charge or payment.	Billing Read	low	—
`list_charges` List Charges	List charges/payments for a customer.	Billing Read	low	—
`get_payment_method` Get Payment Method	Get details of a specific payment method.	Billing Read	low	—
`list_payment_methods` List Payment Methods	List payment methods for a customer.	Billing Read	low	—
`get_dispute` Get Dispute	Get details of a specific dispute/chargeback.	Billing Read	low	—
`list_disputes` List Disputes	List open disputes/chargebacks.	Billing Read	low	—
`get_balance_transaction` Get Balance Transaction	Get details of a specific balance transaction.	Billing Read	low	—
`get_payment_intent` Get Payment Intent	Get details of a specific payment intent.	Billing Read	low	—
`list_payment_intents` List Payment Intents	List payment intents, optionally filtered by customer.	Billing Read	low	—
`list_balance_transactions` List Balance Transactions	List balance transactions (fees, payouts, charges, refunds, etc.).	Billing Read	low	—
`get_upcoming_invoice` Get Upcoming Invoice	Preview the next invoice that will be generated for a customer.	Billing Read	low	—
`list_refunds` List Refunds	List refunds, optionally filtered by charge or payment intent.	Billing Read	low	—
`list_coupons` List Coupons	List all coupons in the Stripe account.	Billing Read	low	—
`get_coupon` Get Coupon	Get details of a specific coupon by ID.	Billing Read	low	—
`list_products` List Products	List products in the Stripe catalog, optionally filtered by active status.	Billing Read	low	—
`get_product` Get Product	Get details of a specific product by ID.	Billing Read	low	—
`list_prices` List Prices	List prices, optionally filtered by product and active status.	Billing Read	low	—
`get_price` Get Price	Get details of a specific price by ID.	Billing Read	low	—
`get_customer_balance` Get Customer Balance	Get a customer's current balance, currency, and delinquent status.	Billing Read	low	—
`list_customer_balance_transactions` List Customer Balance Transactions	List balance adjustment transactions for a specific customer.	Billing Read	low	—
`search_customers` Search Customers	Search customers using Stripe search syntax (e.g. email:'foo@bar.com', name~'John').	Billing Read	low	—
`search_charges` Search Charges	Search charges using Stripe search syntax (e.g. status:'succeeded', amount>1000).	Billing Read	low	—
`search_invoices` Search Invoices	Search invoices using Stripe search syntax (e.g. status:'open', customer:'cus_xxx').	Billing Read	low	—
`list_promo_codes` List Promo Codes	List promotion codes, optionally filtered by coupon or active status.	Billing Read	low	—
`list_events` List Events	List events (webhooks log), optionally filtered by type and creation date.	Billing Read	low	—
`get_event` Get Event	Get details of a specific event by ID.	Billing Read	low	—
`list_payouts` List Payouts	List payouts to the connected bank account, optionally filtered by status.	Billing Read	low	—
`get_payout` Get Payout	Get details of a specific payout by ID.	Billing Read	low	—
`get_balance` Get Balance	Get the current Stripe account balance (available, pending, and connect reserved funds).	Billing Read	low	—
`list_setup_intents` List Setup Intents	List SetupIntents for saving payment methods without an immediate payment.	Billing Read	low	—
`get_setup_intent` Get Setup Intent	Get details of a specific SetupIntent by ID.	Billing Read	low	—
Billing Refund (2)
`create_refund` Create Refund	Issue a full or partial refund. Either charge_id or payment_intent_id is required.	Billing Refund	high	—
`create_credit_note` Create Credit Note	Issue a credit note against a paid or open invoice.	Billing Refund	high	—
Billing Write (23)
`cancel_subscription` Cancel Subscription	Cancel a subscription immediately or at the end of the current billing period.	Billing Write	critical	—
`update_subscription` Update Subscription	Update a subscription (change plan/price, quantity, trial end, or metadata).	Billing Write	high
`void_invoice` Void Invoice	Void a draft or open invoice (cannot void paid invoices).	Billing Write	high	—
`create_customer` Create Customer	Create a new customer in Stripe.	Billing Write	low
`delete_customer` Delete Customer	Permanently delete a customer and all their payment data from Stripe.	Billing Write	high	—
`update_customer` Update Customer	Update a customer's name, email, phone, or metadata.	Billing Write	medium
`add_invoice_item` Add Invoice Item	Add a line item to a customer's upcoming invoice.	Billing Write	medium
`send_invoice` Send Invoice	Send a finalized invoice to the customer via email.	Billing Write	medium	—
`pause_subscription` Pause Subscription	Pause a subscription by setting pause_collection to void, stopping invoice generation.	Billing Write	medium
`resume_subscription` Resume Subscription	Resume a paused subscription by clearing pause_collection, restarting billing.	Billing Write	medium
`pay_invoice` Pay Invoice	Attempt to pay an open invoice using the customer's default payment method or a specified one.	Billing Write	high	—
`apply_coupon` Apply Coupon to Customer	Apply a coupon/discount to a customer's active subscription.	Billing Write	medium
`update_dispute` Update Dispute Evidence	Submit or update evidence for a dispute/chargeback.	Billing Write	high
`create_billing_portal_session` Create Billing Portal Session	Generate a Stripe Billing Portal URL so the customer can manage their own billing.	Billing Write	low	—
`create_coupon` Create Coupon	Create a new coupon with a percentage or fixed-amount discount.	Billing Write	medium
`finalize_invoice` Finalize Invoice	Finalize a draft invoice so it can be paid or sent.	Billing Write	medium	—
`create_promo_code` Create Promo Code	Create a promotion code for an existing coupon. Optionally set a custom code string, max redemptions, and expiration.	Billing Write	medium
`create_checkout_session` Create Checkout Session	Create a Stripe Checkout session for one-time payments, subscriptions, or setup.	Billing Write	medium	—
`update_product` Update Product	Update a product's name, description, active status, or metadata.	Billing Write	medium
`create_payment_link` Create Payment Link	Create a shareable payment link for one or more price/quantity line items.	Billing Write	medium
`cancel_setup_intent` Cancel Setup Intent	Cancel a SetupIntent that is not yet succeeded, preventing the payment method from being saved.	Billing Write	medium	—
`capture_payment_intent` Capture Payment Intent	Capture an authorized (uncaptured) payment intent. This finalizes the charge and transfers funds.	Billing Write	high	—
`cancel_payment_intent` Cancel Payment Intent	Cancel a payment intent that has not yet been captured. This releases any authorized hold on the customer's payment method.	Billing Write	high	—
Customer Read (1)
`list_tax_ids` List Tax IDs	List tax IDs (VAT, GST, etc.) associated with a customer.	Customer Read	low	—
Customer Write (1)
`create_tax_id` Create Tax ID	Add a tax ID (VAT, GST, ABN, etc.) to a customer record.	Customer Write	medium
Infrastructure Read (2)
`list_webhook_endpoints` List Webhook Endpoints	List all configured webhook endpoints in the Stripe account.	Infrastructure Read	low	—
`get_webhook_endpoint` Get Webhook Endpoint	Get details of a specific webhook endpoint including its URL and subscribed events.	Infrastructure Read	low	—

Billing Read

get_customerlow

Get Customer

Retrieve a customer by ID or email address. At least one is required.

Billing Read

list_customerslow

List Customers

List or search customers in Stripe.

Billing Read

get_subscriptionlow

Get Subscription

Get details of a specific subscription.

Billing Read

list_subscriptionslow

List Subscriptions

List subscriptions for a customer.

Billing Read

get_invoicelow

Get Invoice

Get details of a specific invoice.

Billing Read

list_invoiceslow

List Invoices

List invoices for a customer.

Billing Read

get_chargelow

Get Charge

Get details of a specific charge or payment.

Billing Read

list_chargeslow

List Charges

List charges/payments for a customer.

Billing Read

get_payment_methodlow

Get Payment Method

Get details of a specific payment method.

Billing Read

list_payment_methodslow

List Payment Methods

List payment methods for a customer.

Billing Read

get_disputelow

Get Dispute

Get details of a specific dispute/chargeback.

Billing Read

list_disputeslow

List Disputes

List open disputes/chargebacks.

Billing Read

get_balance_transactionlow

Get Balance Transaction

Get details of a specific balance transaction.

Billing Read

get_payment_intentlow

Get Payment Intent

Get details of a specific payment intent.

Billing Read

list_payment_intentslow

List Payment Intents

List payment intents, optionally filtered by customer.

Billing Read

list_balance_transactionslow

List Balance Transactions

List balance transactions (fees, payouts, charges, refunds, etc.).

Billing Read

get_upcoming_invoicelow

Get Upcoming Invoice

Preview the next invoice that will be generated for a customer.

Billing Read

list_refundslow

List Refunds

List refunds, optionally filtered by charge or payment intent.

Billing Read

list_couponslow

List Coupons

List all coupons in the Stripe account.

Billing Read

get_couponlow

Get Coupon

Get details of a specific coupon by ID.

Billing Read

list_productslow

List Products

List products in the Stripe catalog, optionally filtered by active status.

Billing Read

get_productlow

Get Product

Get details of a specific product by ID.

Billing Read

list_priceslow

List Prices

List prices, optionally filtered by product and active status.

Billing Read

get_pricelow

Get Price

Get details of a specific price by ID.

Billing Read

get_customer_balancelow

Get Customer Balance

Get a customer's current balance, currency, and delinquent status.

Billing Read

list_customer_balance_transactionslow

List Customer Balance Transactions

List balance adjustment transactions for a specific customer.

Billing Read

search_customerslow

Search Customers

Search customers using Stripe search syntax (e.g. email:'foo@bar.com', name~'John').

Billing Read

search_chargeslow

Search Charges

Search charges using Stripe search syntax (e.g. status:'succeeded', amount>1000).

Billing Read

search_invoiceslow

Search Invoices

Search invoices using Stripe search syntax (e.g. status:'open', customer:'cus_xxx').

Billing Read

list_promo_codeslow

List Promo Codes

List promotion codes, optionally filtered by coupon or active status.

Billing Read

list_eventslow

List Events

List events (webhooks log), optionally filtered by type and creation date.

Billing Read

get_eventlow

Get Event

Get details of a specific event by ID.

Billing Read

list_payoutslow

List Payouts

List payouts to the connected bank account, optionally filtered by status.

Billing Read

get_payoutlow

Get Payout

Get details of a specific payout by ID.

Billing Read

get_balancelow

Get Balance

Get the current Stripe account balance (available, pending, and connect reserved funds).

Billing Read

list_setup_intentslow

List Setup Intents

List SetupIntents for saving payment methods without an immediate payment.

Billing Read

get_setup_intentlow

Get Setup Intent

Get details of a specific SetupIntent by ID.

Billing Read

Billing Refund

create_refundhigh

Create Refund

Issue a full or partial refund. Either charge_id or payment_intent_id is required.

Billing Refund

create_credit_notehigh

Create Credit Note

Issue a credit note against a paid or open invoice.

Billing Refund

Billing Write

cancel_subscriptioncritical

Cancel Subscription

Cancel a subscription immediately or at the end of the current billing period.

Billing Write

update_subscriptionhigh

Update Subscription

Update a subscription (change plan/price, quantity, trial end, or metadata).

Billing WriteReversible

void_invoicehigh

Void Invoice

Void a draft or open invoice (cannot void paid invoices).

Billing Write

create_customerlow

Create Customer

Create a new customer in Stripe.

Billing WriteReversible

delete_customerhigh

Delete Customer

Permanently delete a customer and all their payment data from Stripe.

Billing Write

update_customermedium

Update Customer

Update a customer's name, email, phone, or metadata.

Billing WriteReversible

add_invoice_itemmedium

Add Invoice Item

Add a line item to a customer's upcoming invoice.

Billing WriteReversible

send_invoicemedium

Send Invoice

Send a finalized invoice to the customer via email.

Billing Write

pause_subscriptionmedium

Pause Subscription

Pause a subscription by setting pause_collection to void, stopping invoice generation.

Billing WriteReversible

resume_subscriptionmedium

Resume Subscription

Resume a paused subscription by clearing pause_collection, restarting billing.

Billing WriteReversible

pay_invoicehigh

Pay Invoice

Attempt to pay an open invoice using the customer's default payment method or a specified one.

Billing Write

apply_couponmedium

Apply Coupon to Customer

Apply a coupon/discount to a customer's active subscription.

Billing WriteReversible

update_disputehigh

Update Dispute Evidence

Submit or update evidence for a dispute/chargeback.

Billing WriteReversible

create_billing_portal_sessionlow

Create Billing Portal Session

Generate a Stripe Billing Portal URL so the customer can manage their own billing.

Billing Write

create_couponmedium

Create Coupon

Create a new coupon with a percentage or fixed-amount discount.

Billing WriteReversible

finalize_invoicemedium

Finalize Invoice

Finalize a draft invoice so it can be paid or sent.

Billing Write

create_promo_codemedium

Create Promo Code

Create a promotion code for an existing coupon. Optionally set a custom code string, max redemptions, and expiration.

Billing WriteReversible

create_checkout_sessionmedium

Create Checkout Session

Create a Stripe Checkout session for one-time payments, subscriptions, or setup.

Billing Write

update_productmedium

Update Product

Update a product's name, description, active status, or metadata.

Billing WriteReversible

create_payment_linkmedium

Create Payment Link

Create a shareable payment link for one or more price/quantity line items.

Billing WriteReversible

cancel_setup_intentmedium

Cancel Setup Intent

Cancel a SetupIntent that is not yet succeeded, preventing the payment method from being saved.

Billing Write

capture_payment_intenthigh

Capture Payment Intent

Capture an authorized (uncaptured) payment intent. This finalizes the charge and transfers funds.

Billing Write

cancel_payment_intenthigh

Cancel Payment Intent

Cancel a payment intent that has not yet been captured. This releases any authorized hold on the customer's payment method.

Billing Write

Customer Read

list_tax_idslow

List Tax IDs

List tax IDs (VAT, GST, etc.) associated with a customer.

Customer Read

Customer Write

create_tax_idmedium

Create Tax ID

Add a tax ID (VAT, GST, ABN, etc.) to a customer record.

Customer WriteReversible

Infrastructure Read

list_webhook_endpointslow

List Webhook Endpoints

List all configured webhook endpoints in the Stripe account.

Infrastructure Read

get_webhook_endpointlow

Get Webhook Endpoint

Get details of a specific webhook endpoint including its URL and subscribed events.

Infrastructure Read

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