82 actionsCMS / E-Commerce

WordPress Connector

Content management and WooCommerce operations from support tickets.

Manage posts, pages, products, orders, comments, users, plugins, media, and coupons. Keva handles content updates, WooCommerce refunds, comment moderation, and plugin management through the WordPress REST API.

Total Actions

Capabilities

Content updatesWooCommerce ordersProduct managementRefund processingPlugin managementComment moderationCoupon creationMedia management

Real-world use cases

See how Keva handles actual support tickets using WordPress actions.

Customer reports outdated pricing page

Customer Message

“Your pricing page still shows the old rates. The Basic plan should be $29/mo not $19/mo. We updated this last week.”

Find pricing page — Searches pages for "pricing" using list_pages

Review current content — Reads the page content and identifies the outdated price

Update page — Queues update_page with corrected pricing HTML

Actions used

wordpress.list_pageswordpress.get_pagewordpress.update_page

Pricing page updated with correct rates immediately.

Customer wants WooCommerce refund

Customer Message

“I ordered the wrong size on order #1092. I already returned it. Can I get a refund?”

Look up order — Retrieves WooCommerce order #1092 details

Check return status — Verifies the order status and return eligibility

Process refund — Queues wc_create_refund for the order amount (requires approval)

Actions used

wordpress.wc_get_orderwordpress.wc_create_refund

WooCommerce refund processed and customer notified.

Spam comments flooding blog post

Customer Message

“Our latest blog post is getting flooded with spam comments. Can you clean them up and maybe turn on moderation?”

List pending comments — Retrieves all pending/spam comments on the post

Delete spam — Queues batch deletion of identified spam comments

Update settings — Enables comment moderation via update_settings

Actions used

wordpress.list_commentswordpress.delete_commentwordpress.update_settings

Spam comments removed and moderation enabled to prevent future spam.

All WordPress Actions

Complete reference of 82 actions available through the WordPress connector.

Showing 82 of 82 actions

Action	Description	Category	Risk	Reversible
Billing Read (7)
`wc_list_orders` List Orders	List WooCommerce orders, optionally filtered by status.	Billing Read	low	—
`wc_get_order` Get Order	Get details of a specific WooCommerce order.	Billing Read	low	—
`wc_list_coupons` List Coupons	List WooCommerce coupons.	Billing Read	low	—
`get_refund` Get Refund	Get details of a specific refund on a WooCommerce order.	Billing Read	low	—
`get_coupon` Get Coupon	Get details of a specific WooCommerce coupon.	Billing Read	low	—
`list_payment_gateways` List Payment Gateways	List configured WooCommerce payment gateways with their status and settings.	Billing Read	low	—
`list_shipping_zones` List Shipping Zones	List configured WooCommerce shipping zones.	Billing Read	low	—
Billing Write (5)
`wc_update_order_status` Update Order Status	Change the status of a WooCommerce order.	Billing Write	high
`wc_add_order_note` Add Order Note	Add a note to a WooCommerce order.	Billing Write	low	—
`wc_create_coupon` Create Coupon	Create a new WooCommerce discount coupon.	Billing Write	medium
`create_refund` Create Refund	Create a refund for a WooCommerce order. Can optionally attempt a payment gateway refund.	Billing Write	high	—
`update_coupon` Update Coupon	Update an existing WooCommerce coupon (code, amount, type, expiry, usage limit).	Billing Write	medium
Content Create (5)
`create_post` Create Post	Create a new blog post.	Content Create	medium
`create_page` Create Page	Create a new page.	Content Create	medium
`create_category` Create Category	Create a new post category.	Content Create	low
`create_tag` Create Tag	Create a new post tag.	Content Create	low
`upload_media` Upload Media	Upload an image or file to the WordPress media library from a URL or base64 data.	Content Create	medium
Content Delete (3)
`delete_post` Delete Post	Permanently delete a post.	Content Delete	high	—
`delete_page` Delete Page	Permanently delete a page.	Content Delete	high	—
`delete_comment` Delete Comment	Permanently delete a comment.	Content Delete	medium	—
Content Read (18)
`list_posts` List Posts	List blog posts, optionally filtered by search term or status.	Content Read	low	—
`get_post` Get Post	Get the current content and metadata of a specific post.	Content Read	low	—
`list_pages` List Pages	List pages, optionally filtered by search term or status.	Content Read	low	—
`get_page` Get Page	Get the current content and metadata of a specific page.	Content Read	low	—
`list_comments` List Comments	List comments, optionally filtered by post or status.	Content Read	low	—
`list_media` List Media	List media library items.	Content Read	low	—
`list_categories` List Categories	List post categories.	Content Read	low	—
`list_tags` List Tags	List post tags.	Content Read	low	—
`search_posts` Search Posts	Search blog posts by keyword.	Content Read	low	—
`search_pages` Search Pages	Search pages by keyword.	Content Read	low	—
`search_comments` Search Comments	Search comments by keyword.	Content Read	low	—
`list_post_revisions` List Post Revisions	List all revisions of a specific post.	Content Read	low	—
`get_post_revision` Get Post Revision	Get a specific revision of a post.	Content Read	low	—
`list_taxonomies` List Taxonomies	List all registered taxonomies (categories, tags, custom taxonomies).	Content Read	low	—
`list_post_types` List Post Types	List all registered post types (post, page, custom post types).	Content Read	low	—
`get_media` Get Media	Get details of a specific media library item including title, source URL, mime type, and media details.	Content Read	low	—
`detect_page_builder` Detect Page Builder	Detect which page builder (Gutenberg, Elementor, WPBakery, Divi, Avada, Beaver Builder, Bricks, Breakdance, or Classic) a page or post uses.	Content Read	low	—
`find_text_on_page` Find Text on Page	Search for text across any page builder content. Detects the builder automatically and returns matching elements with their locations.	Content Read	low	—
Content Update (6)
`update_post` Update Post	Update the title, content, or status of an existing post.	Content Update	medium
`update_page` Update Page	Update the title, content, or status of an existing page.	Content Update	medium
`update_comment` Moderate Comment	Update the status or content of a comment (approve, spam, trash).	Content Update	medium
`restore_post_revision` Restore Post Revision	Restore a post to a previous revision by copying the revision content back to the post.	Content Update	medium
`update_media` Update Media	Update metadata (alt text, caption, description, title) of an existing media item.	Content Update	medium
`set_featured_image` Set Featured Image	Set or remove the featured image on a post or page.	Content Update	medium
Content Write (3)
`create_comment` Create Comment	Create a comment on a WordPress post.	Content Write	medium
`update_page_text` Update Page Text	Find and replace text on a page regardless of which page builder is used. Handles Gutenberg blocks, Elementor JSON, shortcode-based builders, and classic content.	Content Write	medium
`remove_page_element` Remove Page Element	Remove page builder elements (sections, widgets, blocks) that contain specific text. Works across all supported builders.	Content Write	high
Coupon Write (1)
`delete_coupon` Delete Coupon	Permanently delete a WooCommerce coupon.	Coupon Write	medium	—
Customer Write (1)
`wc_update_customer` Update Customer	Update a WooCommerce customer (name, email, billing/shipping).	Customer Write	medium
Infrastructure Read (7)
`list_plugins` List Plugins	List installed plugins with status, version, and other metadata.	Infrastructure Read	low	—
`get_plugin` Get Plugin	Get details of a specific installed plugin.	Infrastructure Read	low	—
`list_themes` List Themes	List installed themes with status and metadata.	Infrastructure Read	low	—
`get_theme` Get Theme	Get details of a specific installed theme.	Infrastructure Read	low	—
`get_system_status` Get System Status	Get WooCommerce system status including WP version, PHP version, DB info, active plugins, and theme info.	Infrastructure Read	low	—
`list_application_passwords` List Application Passwords	List application passwords for a user. Returns names and creation dates (not actual passwords). Useful for auditing API access.	Infrastructure Read	low	—
`get_site_settings` Get Site Settings	Get WordPress site settings including title, description, URL, timezone, date/time format, and language.	Infrastructure Read	low	—
Infrastructure Write (2)
`activate_plugin` Activate Plugin	Activate an installed WordPress plugin.	Infrastructure Write	medium
`deactivate_plugin` Deactivate Plugin	Deactivate an active WordPress plugin.	Infrastructure Write	medium
Order Read (2)
`wc_list_order_notes` List Order Notes	List notes on a WooCommerce order.	Order Read	low	—
`wc_list_order_refunds` List Order Refunds	List refunds for a WooCommerce order.	Order Read	low	—
Product Read (8)
`wc_list_products` List Products	List WooCommerce products.	Product Read	low	—
`wc_get_product` Get Product	Get details of a specific WooCommerce product.	Product Read	low	—
`list_product_categories` List Product Categories	List WooCommerce product categories.	Product Read	low	—
`list_product_reviews` List Product Reviews	List WooCommerce product reviews, optionally filtered by product.	Product Read	low	—
`wc_list_product_variations` List Product Variations	List variations of a variable WooCommerce product.	Product Read	low	—
`wc_get_product_variation` Get Product Variation	Get a specific variation of a WooCommerce product.	Product Read	low	—
`wc_get_product_review` Get Product Review	Get a specific WooCommerce product review.	Product Read	low	—
`wc_list_product_tags` List Product Tags	List WooCommerce product tags.	Product Read	low	—
Product Update (2)
`wc_update_product` Update Product	Update a WooCommerce product (name, price, stock, status, etc.).	Product Update	medium
`update_product_category` Update Product Category	Update a WooCommerce product category (name, description, display, parent).	Product Update	medium
Product Write (7)
`delete_product_review` Delete Product Review	Permanently delete a WooCommerce product review.	Product Write	high	—
`wc_create_product` Create Product	Create a new WooCommerce product.	Product Write	medium
`wc_delete_product` Delete Product	Permanently delete a WooCommerce product.	Product Write	high	—
`wc_update_product_variation` Update Product Variation	Update a WooCommerce product variation (price, stock, SKU).	Product Write	medium
`wc_create_product_variation` Create Product Variation	Create a new variation for a variable WooCommerce product.	Product Write	medium
`wc_update_product_review` Update Product Review	Update a WooCommerce product review (status, content).	Product Write	medium
`wc_create_product_tag` Create Product Tag	Create a WooCommerce product tag.	Product Write	low
User Management (4)
`list_users` List Users	List WordPress users.	User Management	low	—
`wc_list_customers` List Customers	List WooCommerce customers.	User Management	low	—
`wc_get_customer` Get Customer	Get details of a specific WooCommerce customer.	User Management	low	—
`get_user` Get User	Get details of a specific WordPress user including name, email, and roles.	User Management	low	—
User Write (1)
`update_user` Update User	Update a WordPress user (name, email, role).	User Write	high

Billing Read

wc_list_orderslow

List Orders

List WooCommerce orders, optionally filtered by status.

Billing Read

wc_get_orderlow

Get Order

Get details of a specific WooCommerce order.

Billing Read

wc_list_couponslow

List Coupons

List WooCommerce coupons.

Billing Read

get_refundlow

Get Refund

Get details of a specific refund on a WooCommerce order.

Billing Read

get_couponlow

Get Coupon

Get details of a specific WooCommerce coupon.

Billing Read

list_payment_gatewayslow

List Payment Gateways

List configured WooCommerce payment gateways with their status and settings.

Billing Read

list_shipping_zoneslow

List Shipping Zones

List configured WooCommerce shipping zones.

Billing Read

Billing Write

wc_update_order_statushigh

Update Order Status

Change the status of a WooCommerce order.

Billing WriteReversible

wc_add_order_notelow

Add Order Note

Add a note to a WooCommerce order.

Billing Write

wc_create_couponmedium

Create Coupon

Create a new WooCommerce discount coupon.

Billing WriteReversible

create_refundhigh

Create Refund

Create a refund for a WooCommerce order. Can optionally attempt a payment gateway refund.

Billing Write

update_couponmedium

Update Coupon

Update an existing WooCommerce coupon (code, amount, type, expiry, usage limit).

Billing WriteReversible

Content Create

create_postmedium

Create Post

Create a new blog post.

Content CreateReversible

create_pagemedium

Create Page

Create a new page.

Content CreateReversible

create_categorylow

Create Category

Create a new post category.

Content CreateReversible

create_taglow

Create Tag

Create a new post tag.

Content CreateReversible

upload_mediamedium

Upload Media

Upload an image or file to the WordPress media library from a URL or base64 data.

Content CreateReversible

Content Delete

delete_posthigh

Delete Post

Permanently delete a post.

Content Delete

delete_pagehigh

Delete Page

Permanently delete a page.

Content Delete

delete_commentmedium

Delete Comment

Permanently delete a comment.

Content Delete

Content Read

list_postslow

List Posts

List blog posts, optionally filtered by search term or status.

Content Read

get_postlow

Get Post

Get the current content and metadata of a specific post.

Content Read

list_pageslow

List Pages

List pages, optionally filtered by search term or status.

Content Read

get_pagelow

Get Page

Get the current content and metadata of a specific page.

Content Read

list_commentslow

List Comments

List comments, optionally filtered by post or status.

Content Read

list_medialow

List Media

List media library items.

Content Read

list_categorieslow

List Categories

List post categories.

Content Read

list_tagslow

List Tags

List post tags.

Content Read

search_postslow

Search Posts

Search blog posts by keyword.

Content Read

search_pageslow

Search Pages

Search pages by keyword.

Content Read

search_commentslow

Search Comments

Search comments by keyword.

Content Read

list_post_revisionslow

List Post Revisions

List all revisions of a specific post.

Content Read

get_post_revisionlow

Get Post Revision

Get a specific revision of a post.

Content Read

list_taxonomieslow

List Taxonomies

List all registered taxonomies (categories, tags, custom taxonomies).

Content Read

list_post_typeslow

List Post Types

List all registered post types (post, page, custom post types).

Content Read

get_medialow

Get Media

Get details of a specific media library item including title, source URL, mime type, and media details.

Content Read

detect_page_builderlow

Detect Page Builder

Detect which page builder (Gutenberg, Elementor, WPBakery, Divi, Avada, Beaver Builder, Bricks, Breakdance, or Classic) a page or post uses.

Content Read

find_text_on_pagelow

Find Text on Page

Search for text across any page builder content. Detects the builder automatically and returns matching elements with their locations.

Content Read

Content Update

update_postmedium

Update Post

Update the title, content, or status of an existing post.

Content UpdateReversible

update_pagemedium

Update Page

Update the title, content, or status of an existing page.

Content UpdateReversible

update_commentmedium

Moderate Comment

Update the status or content of a comment (approve, spam, trash).

Content UpdateReversible

restore_post_revisionmedium

Restore Post Revision

Restore a post to a previous revision by copying the revision content back to the post.

Content UpdateReversible

update_mediamedium

Update Media

Update metadata (alt text, caption, description, title) of an existing media item.

Content UpdateReversible

set_featured_imagemedium

Set Featured Image

Set or remove the featured image on a post or page.

Content UpdateReversible

Content Write

create_commentmedium

Create Comment

Create a comment on a WordPress post.

Content WriteReversible

update_page_textmedium

Update Page Text

Find and replace text on a page regardless of which page builder is used. Handles Gutenberg blocks, Elementor JSON, shortcode-based builders, and classic content.

Content WriteReversible

remove_page_elementhigh

Remove Page Element

Remove page builder elements (sections, widgets, blocks) that contain specific text. Works across all supported builders.

Content WriteReversible

Coupon Write

delete_couponmedium

Delete Coupon

Permanently delete a WooCommerce coupon.

Coupon Write

Customer Write

wc_update_customermedium

Update Customer

Update a WooCommerce customer (name, email, billing/shipping).

Customer WriteReversible

Infrastructure Read

list_pluginslow

List Plugins

List installed plugins with status, version, and other metadata.

Infrastructure Read

get_pluginlow

Get Plugin

Get details of a specific installed plugin.

Infrastructure Read

list_themeslow

List Themes

List installed themes with status and metadata.

Infrastructure Read

get_themelow

Get Theme

Get details of a specific installed theme.

Infrastructure Read

get_system_statuslow

Get System Status

Get WooCommerce system status including WP version, PHP version, DB info, active plugins, and theme info.

Infrastructure Read

list_application_passwordslow

List Application Passwords

List application passwords for a user. Returns names and creation dates (not actual passwords). Useful for auditing API access.

Infrastructure Read

get_site_settingslow

Get Site Settings

Get WordPress site settings including title, description, URL, timezone, date/time format, and language.

Infrastructure Read

Infrastructure Write

activate_pluginmedium

Activate Plugin

Activate an installed WordPress plugin.

Infrastructure WriteReversible

deactivate_pluginmedium

Deactivate Plugin

Deactivate an active WordPress plugin.

Infrastructure WriteReversible

Order Read

wc_list_order_noteslow

List Order Notes

List notes on a WooCommerce order.

Order Read

wc_list_order_refundslow

List Order Refunds

List refunds for a WooCommerce order.

Order Read

Product Read

wc_list_productslow

List Products

List WooCommerce products.

Product Read

wc_get_productlow

Get Product

Get details of a specific WooCommerce product.

Product Read

list_product_categorieslow

List Product Categories

List WooCommerce product categories.

Product Read

list_product_reviewslow

List Product Reviews

List WooCommerce product reviews, optionally filtered by product.

Product Read

wc_list_product_variationslow

List Product Variations

List variations of a variable WooCommerce product.

Product Read

wc_get_product_variationlow

Get Product Variation

Get a specific variation of a WooCommerce product.

Product Read

wc_get_product_reviewlow

Get Product Review

Get a specific WooCommerce product review.

Product Read

wc_list_product_tagslow

List Product Tags

List WooCommerce product tags.

Product Read

Product Update

wc_update_productmedium

Update Product

Update a WooCommerce product (name, price, stock, status, etc.).

Product UpdateReversible

update_product_categorymedium

Update Product Category

Update a WooCommerce product category (name, description, display, parent).

Product UpdateReversible

Product Write

delete_product_reviewhigh

Delete Product Review

Permanently delete a WooCommerce product review.

Product Write

wc_create_productmedium

Create Product

Create a new WooCommerce product.

Product WriteReversible

wc_delete_producthigh

Delete Product

Permanently delete a WooCommerce product.

Product Write

wc_update_product_variationmedium

Update Product Variation

Update a WooCommerce product variation (price, stock, SKU).

Product WriteReversible

wc_create_product_variationmedium

Create Product Variation

Create a new variation for a variable WooCommerce product.

Product WriteReversible

wc_update_product_reviewmedium

Update Product Review

Update a WooCommerce product review (status, content).

Product WriteReversible

wc_create_product_taglow

Create Product Tag

Create a WooCommerce product tag.

Product WriteReversible

User Management

list_userslow

List Users

List WordPress users.

User Management

wc_list_customerslow

List Customers

List WooCommerce customers.

User Management

wc_get_customerlow

Get Customer

Get details of a specific WooCommerce customer.

User Management

get_userlow

Get User

Get details of a specific WordPress user including name, email, and roles.

User Management

User Write

update_userhigh

Update User

Update a WordPress user (name, email, role).

User WriteReversible

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