Integrations
Integrations
Connect Keva to your existing tools and platforms
Keva integrates with 15+ platforms to give AI the context and capabilities it needs to resolve tickets autonomously.
Integration Types
Platform Connectors
E-commerce, DevOps, infrastructure, and business tools
CRM Sync
Bidirectional sync with Salesforce and HubSpot
Omnichannel
Support customers on Slack, Teams, SMS, and more
How Connectors Work
┌─────────────┐ ┌─────────────┐ ┌─────────────┐ ┌─────────────┐
│ Ticket │────▶│ Keva AI │────▶│ Connector │────▶│ Platform │
│ Received │ │ Analyzes │ │ API Call │ │ Action │
└─────────────┘ └─────────────┘ └─────────────┘ └─────────────┘
│ │
▼ ▼
┌─────────────┐ ┌─────────────┐
│ Response │◀────│ Result │
│ to Customer│ │ Data │
└─────────────┘ └─────────────┘Available Connectors
Keva has 700+ pre-built actions across 15 platforms:
E-commerce & Payments
| Platform | Actions | Use Cases |
|---|---|---|
| Shopify | 84 | Orders, customers, products, fulfillment |
| Stripe | 64 | Payments, subscriptions, refunds, invoices |
| WordPress | 82 | WooCommerce, posts, users, comments |
CRM & Marketing
| Platform | Actions | Use Cases |
|---|---|---|
| Salesforce | 38 | Contacts, accounts, cases, leads |
| HubSpot | 49 | Contacts, companies, deals, tickets |
DevOps & Infrastructure
| Platform | Actions | Use Cases |
|---|---|---|
| GitHub | 61 | Issues, PRs, repos, actions |
| Vercel | 29 | Deployments, domains, env vars |
| Railway | 25 | Projects, services, deploys |
| Cloudflare | 61 | DNS, caching, security |
| AWS | 40 | EC2, S3, Lambda, CloudWatch |
| Docker | 30 | Containers, images, volumes |
| Kubernetes | 30 | Pods, deployments, services |
| Supabase | 23 | Database, auth, storage |
Communication & Project Management
| Platform | Actions | Use Cases |
|---|---|---|
| Slack | 41 | Messages, channels, users |
| Jira | 47 | Issues, projects, sprints |
Setting Up a Connector
What AI Can Do
Security
Enterprise-Grade Security
All integrations follow SOC 2 Type II compliance standards.
Credential Storage
- Encrypted at rest (AES-256-GCM)
- Never stored in plain text
- Only used for authorized actions
- Keys can be rotated without downtime
Access Control
You control what AI can do:
- Enable/disable specific actions
- Set read-only mode
- Configure daily action limits
- Require approval for sensitive actions
Audit Trail
Every action is logged:
- What was accessed
- What action was taken
- When and by whom
- Full request/response data