Integrations

Jira

Issue tracking and project management

The Jira connector provides 47 actions for managing issues, projects, and sprints.

Setup

Requirements

  • Jira Cloud or Jira Data Center
  • API token (Cloud) or PAT (Data Center)

Connect

  1. Go to Settings → Integrations → Jira
  2. Enter your Jira instance URL
  3. Provide API token
  4. Select projects to access

Available Actions (47)

Issues

ActionDescription
Get issueRetrieve issue details
Create issueCreate new ticket
Update issueModify issue
Add commentComment on issue
Transition issueChange status
Assign issueAssign to user
Link issuesCreate relationships
Get attachmentsList issue files

Projects

ActionDescription
List projectsAvailable projects
Get projectProject details
Get issue typesTypes for project
Get statusesWorkflow statuses
ActionDescription
JQL searchQuery issues
Get recent issuesRecent activity

Use Cases

Bug Escalation

Customer reports: "App crashes when uploading large files"

AI:
1. Creates Jira issue in BUG project
2. Sets priority and labels
3. Attaches relevant info
4. Responds with issue key

Status Inquiry

Customer: "Any progress on PROJ-123?"

AI:
1. Calls get_issue(PROJ-123)
2. Reports status and assignee