SMS Support (Twilio)

Unavailable in this release

SMS support through Twilio is not offered in the current release. Do not supply Twilio credentials or attempt to configure an SMS channel in Keva.

Source context

Keva source contains SMS message and phone-number threading definitions as target architecture metadata. Twilio webhook delivery, phone-number subscription, ticket creation, and reply delivery are not customer-facing capabilities in this release.

Security context

The source definition describes HMAC-SHA1 signature verification and encrypted credential handling. This is reference metadata only; configured provider, deployment, and independent product proof remain unavailable.